1. Acceptance of Terms
By accessing and using Waadaa Store ("the Store"), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our store.
We reserve the right to update these terms at any time. Continued use of the store after changes constitutes acceptance of the revised terms.
2. Products & Ordering
Product Information
We make every effort to display product images and descriptions as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual colors or appearance of products.
Order Acceptance
Placing an order does not constitute a binding contract. We reserve the right to cancel or refuse any order at our discretion, including in cases of:
- Product unavailability or stock errors
- Pricing errors or inaccuracies
- Suspected fraudulent activity
- Inability to deliver to the provided address
Pricing
All prices are listed in Bangladeshi Taka (৳ BDT). Prices are subject to change without notice. The price charged will be the price displayed at the time of checkout.
3. Payment
We accept the following payment methods:
- Cash on Delivery (COD) — Pay when your order arrives at your door
- bKash, Nagad, Rocket — Mobile banking transfers
- Bank Transfer — Direct bank deposit
For mobile banking payments, you must provide a valid transaction ID at checkout. We reserve the right to cancel orders with invalid or unverifiable transaction IDs.
4. Delivery & Shipping
We deliver nationwide across Bangladesh. Estimated delivery times are 2–5 business days depending on your location. Please see our Shipping Info page for detailed information on fees and timelines.
We are not responsible for delays caused by circumstances beyond our control, including natural disasters, strikes, or courier failures.
5. Returns & Refunds
We want you to be satisfied with every purchase. If you are not happy with your order, please refer to our Return Policy for full details on eligibility, process, and timelines.
6. User Conduct
When using our store, you agree not to:
- Provide false, inaccurate, or misleading information
- Place fraudulent orders or use invalid payment details
- Attempt to interfere with the store's operation
- Use automated tools to scrape, crawl, or abuse the store
- Submit spam, abusive, or defamatory reviews or messages
7. Product Reviews
Customer reviews are intended to reflect genuine purchase experiences. By submitting a review, you confirm that it is honest, accurate, and based on your actual experience with the product. We reserve the right to remove reviews that are:
- Spam, promotional, or irrelevant
- Abusive, offensive, or defamatory
- Submitted by someone who has not purchased the product
8. Intellectual Property
All content on this store — including text, images, logos, and graphics — is the property of Waadaa Store or its content suppliers and is protected by applicable copyright laws. You may not reproduce, distribute, or use any content without prior written permission.
9. Limitation of Liability
To the maximum extent permitted by law, Waadaa Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of the store or any products purchased through it.
Our total liability for any claim shall not exceed the amount you paid for the specific product giving rise to the claim.
10. Privacy
Your use of the store is also governed by our Privacy Policy, which is incorporated into these terms by reference.
11. Governing Law
These terms are governed by the laws of Bangladesh. Any disputes shall be subject to the exclusive jurisdiction of the courts of Bangladesh.
12. Contact Us
If you have questions about these Terms & Conditions, please contact us:
- Email: info@waadaastore.com
- Phone: +880-1700-000000
- Address: Chittagong, Bangladesh